Smartwatch Screen Not Turning on: What to Do Before Getting a Repair
A black screen does not always mean a broken watch. Work through these checks before you send it in.
Troubleshooting
Smartwatch Notifications Not Showing Up: Settings to Check
Missing texts on your wrist usually come from one blocked setting on the phone. Work through this list and you will find it fast.
Sleep Tracking Wrong? Why Your Wearable Misreads Your Night
Logged as asleep while you read, or awake when you slept fine? Here is why wearables misread nights and how to get cleaner sleep data.
Step Count Too High or Too Low? How to Fix Tracking Errors
Steps from bumpy car rides, missing steps behind a stroller. Here is why your step count drifts and the fixes that actually help.
GPS Drift on Runs: Why Your Route Map Looks Wrong and How to Fix It
Zigzag lines, cut corners and runs that end up too long or too short usually come from signal problems you can reduce. Here is why GPS drift happens and how to fix it.
Why Your Heart Rate Readings Look Wrong (and How to Fix Them)
Odd heart rate readings usually come from fit, motion or cold skin, not a broken sensor. Here are the usual causes and the fixes that bring your numbers back in line.
Smartwatch Won’t Charge: How to Find the Cable, Dock or Battery Problem
A watch that will not charge is usually a dirty contact or a tired cable, not a dead battery. Work through the chain in order and you will find the weak link fast.
Smart Ring Not Syncing Sleep Data: How to Fix Missing Nights
Woke up to an empty sleep report? Most missing nights come down to phone settings, a low ring battery or a loose fit. Work through these fixes in order.
Amazfit Watch Not Connecting to the Zepp App: What to Try
When an Amazfit watch will not connect to Zepp, the cause is usually Bluetooth, permissions or an old pairing. Here are the fixes to try, in order.
Fitbit Not Syncing: Quick Fixes That Work
Most Fitbit sync problems come from Bluetooth, phone battery limits or the app itself. Here are quick fixes in order, from a manual sync to re-adding the device.